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Area of Municipal By-law Enforcement

The territories covered by the officers of the SPCA de l'Outaouais are: Gatineau, the MRC des Collines de l'Outaouais and the MRC du Pontiac and other municipalities.

Examples of complaints and services for which officers are required to intervene include:

  • Barking complaints
  • Biting incidents
  • Pick up of stray pets requiring emergency care

Roles of our MAPAQ-mandated inspectors  APA Quebec

The Ministère de l'Agriculture, des Pêcheries et de l'Alimentation (MAPAQ) collects, processes and delegates reports of animal negligence and cruelty to its agents, including the Outaouais SPCA. Our officers are required to cover the entire territory of the Outaouais.

Our team of inspectors and animal control officers from the SPCA de l'Outaouais are then responsible for conducting inspections and enforcing:

— Provincial animal protection legislation, namely the the Animal Welfare and Safety Act and the Cat and Dog Safety and Welfare Regulations.

Reporting of Animal Cruelty or Neglect

If you witness animal abuse, report it

There are several ways to report a case of animal neglect or cruelty that you have personally witnessed, regardless of your sector or municipality.

  • You can call 1-844-264-6289
  • Send an email to
  • Fill out the form directly on the MAPAQ website

These types of reports remain confidential.

The SPCA de l'Outaouais recognizes the importance of impartiality and the absence of conflict of interest in any actions or interventions carried out in the course of its enforcement activities. Our organizational structure, our management style, and the relationship between our investigation office and our other services allow us to maintain the impartiality necessary for our enforcement activities.

The following are some examples of cases our inspectors are required to intervene as a result of complaints:

  • Animal welfare
  • Unsanitary living space
  • Non-compliant installation/construction
  • Negligence and cruelty

Our agents/inspectors


Roch Chantigny

Manager - Inspection and Investigation Department
Roch Chantigny

Isabelle Boileau

Agent and Inspector 

Karl Umbriaco

Agent and Inspector



Roch Chantigny



Justine Tremblay

Agent and Inspector




Questions about the conduct of an inspection, handling a complaint or other?

Use this form to ask your question(s).

Questions answered by the patrol will be used to design the FAQ.

We also invite you to consult the MAPAQ website on which our agents rely to find your answers.

Office of Inspectors and Patrol Officers: 819-205-2908

To file a complaint about the work of an SPCA de l'Outaouais agent, please write to . Every report is confidential and will be treated with the expected rigour.