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Animal Health Technician - Team Leader

Published on October 8th 2021

Under the supervision of the Director of Operations, the Animal Health Technician Team Leader trains, supervises, and supports the team of Animal Health Technicians who support the veterinarians in the delivery of animal care and client services. This role includes all tasks expected of an animal health technician, such as restraint, transportation, and welfare of animals, surgeries, as well as maintenance of workspaces and tools. As a team leader, administrative and personnel management duties will be added.

The ideal candidate must meet the following requirements:

  • A degree in an animal-related field such as an Attestation of Professional Studies in Animal Care (APS) with a minimum of three to five years of work experience.
  • Professional demeanor and appearance, excellent interpersonal skills, and a positive, friendly attitude.
  • Ability to plan, organize, make decisions, and communicate effectively and clearly with other team members, clients, and veterinarians.
  • Ability to multi-task and cope with high levels of stress in an environment of changing priorities.
  • Ability to work full time, flexibility is essential, including occasional holidays.

In the supervisor role, you will be primarily responsible for, but not limited to:

  • Directing the workflow of the team at the shelter.
  • Participating in the interview process for potential new hires.
  • Scheduling technicians.
  • Participate in the educational development of technicians and their skills.
  • Participate in training on basic protocols and standard procedures for the shelter.
  • Mentor technicians within the team.
  • Work with department veterinarians to develop protocols to improve service.
  • Ensure that applicable policies, guidelines, and recommendations are implemented by all team members.

The ideal candidate will also exhibit the following skills:

  • Good stress and emotional management;
  • Punctuality and attendance;
  • Initiative and self-reliance;
  • No allergies to animals;
  • Professionalism, proactivity, and ability to work in a team;
  • Patience and concern for the well-being of the animals;
  • Speed of action and attention to detail;
  • Ability to work with the public and interpersonal skills;
  • Bilingualism is an asset (must be able to communicate in French).

What we offer in return :

  • Competitive salary
  • Regular, mostly weekday schedule (very few weekends, no evenings)
  • Comprehensive and flexible benefits package including health, dental, disability, life, and accident insurance
  • Dynamic environment

Do you have what it takes? Interested in this position?
Send your resume and cover letter to .

We are working to make our policies, programs, and work environment more inclusive, respectful, and barrier-free. We encourage women, Aboriginal people, veterans, persons with disabilities, and visible minorities to apply for positions and do not discriminate based on race, ethnicity, religion, disability, sexual orientation, gender identity, or gender expression.

We thank all those who express an interest in applying for this position. Only those selected for an interview will be contacted by the SPCA de l'Outaouais.

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